Shipping policy
For Domestic and International Orders
Every item is made to order-designed and created just for you. Here's exactly what to expect, from the moment you place your order to the moment it arrives at your door.
Processing & Delivery Time
Domestic Customers
- Processing time: 2–5 business days
- Delivery time: 4–8 days after processing
International Customers
- Fulfilled via Printify and shipped through standard international carriers
- Estimated delivery: 10–20 business days, depending on destination and customs processing
- Customs duties, import taxes, and fees may apply on delivery and are the customer's responsibility
- Evara Spark is not responsible for customs-related delays
- Shipping costs are non-refundable
Order Changes & Cancellations:
Applies to all Domestic and International Customers
- You have 1 hour after checkout to cancel or make changes (size, color, shipping address, etc.)
- After 1 hour, your order is sent to our warehouse for production and can no longer be changed or cancelled
- Need a change? Contact us immediately via e-mail, so we can catch it in time
How Your Order Is Made:
Applies to all customers Domestic and International
- Order Placed - your order is confirmed and enters our system
- Processing (within the 1-hour window)-our team reviews the order details
- Sent to Production-released to our warehouse, where each item is individually designed and made
- Quality Check & Shipment- once production is complete; your order is packed and shipped
Delays During High-Volume Periods:
During busy periods, holidays, sales events, or new collection launches, order volumes rise, and processing may push toward the later end of our stated timeline. If a delay is expected to extend beyond this window, we'll do our best to notify you directly.
Order Tracking :
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Questions About Your Order?
If you have any questions about your order's status, a change you'd like to make within the 1-hour window, or anything else related to shipping, please contact us anytime.
Email: evaraspark.contactus@gmail.com